Day/Overnight Team Leader – Milford Sound

About the role

Join RealNZ as a Day/Overnight Team Leader on the iconic Mariner vessel cruising Milford Sound. You will live and work in one of the world’s most spectacular settings, leading a small, high‑performing crew to deliver unforgettable guest experiences.

Key responsibilities

• Lead and motivate a close‑knit crew during day and overnight cruises.
• Train team members in hospitality standards, safety procedures and guest interaction.
• Guide guests through the natural wonders of Milford Sound, providing educational commentary.
• Assist in the galley with food preparation and service as needed.
• Maintain high standards of customer service and resolve issues promptly.

Required profile

• Strong background in hospitality.
• Proven experience in leading a team.
• Maritime knowledge and familiarity with vessel operations.
• Experience in hosting and guiding guests.
• Excellent communication, problem‑solving and decision‑making abilities.

Required skills

What we offer

• Live on the Mariner vessel for 7 days on‑shift with 7 days off.
• Daily exposure to the breathtaking scenery of Milford Sound.
• Free or discounted access to RealNZ adventure experiences (rafting, cruises, glowworm caves, etc.).
• Opportunity to work in a supportive, diverse whānau environment focused on conservation.