Datacenter IT Technician Trainee – 6‑Month Contract

About the role

Join Amazon’s Data Centre Operations team in Auckland as a Datacenter IT Technician Trainee. Over a six‑month fixed‑term contract you will gain hands‑on experience with the world’s largest computing infrastructure, learning daily data‑centre operations and troubleshooting hardware and network equipment.

Key responsibilities

• Perform diagnostics and troubleshoot hardware and related problems.
• Conduct basic operating‑system and configuration troubleshooting.
• Replace faulty hardware components and execute storage media sanitisation and destruction.
• Maintain system reliability by prioritising and resolving trouble tickets efficiently.
• Follow data‑centre, logistics, security and safety processes and enforce Amazon best practices.
• Collaborate with logistics, networking and security teams to complete tasks.

Required profile

• At least one year of experience in computer hardware or network troubleshooting and repair.
• Physical ability to lift and rack equipment using lifting tools.
• Valid driver’s licence and personal vehicle for site travel.
• Bachelor’s degree in IT or a related discipline is preferred.
• Passion for IT infrastructure and hardware.

Required skills

• Hardware diagnostics and troubleshooting.
• Operating‑system troubleshooting (Windows/Linux).
• Network configuration troubleshooting.
• Hardware replacement procedures.
• Storage media (HDD/SSD) sanitisation.
• Basic Linux knowledge.
• Fundamental networking concepts.

What we offer

• Six‑month trainee contract with coaching and periodic assessments.
• Opportunity to interview for a full‑time position after the contract.
• Exposure to Amazon’s massive data‑centre environment and career progression pathways.