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Datacenter IT Technician Trainee – 6‑Month Contract

Amazon Web Services (AWS) · Auckland

Junior 🇬🇧 English
hardware replacement Linux

Job description

About the role

Join Amazon’s Data Centre Operations team in Auckland as a Datacenter IT Technician Trainee. Over a six‑month fixed‑term contract you will gain hands‑on experience with the world’s largest computing infrastructure, learning daily data‑centre operations and troubleshooting hardware and network equipment.

Key responsibilities

  • Perform diagnostics and troubleshoot hardware and related problems.
  • Conduct basic operating‑system and configuration troubleshooting.
  • Replace faulty hardware components and execute storage media sanitisation and destruction.
  • Maintain system reliability by prioritising and resolving trouble tickets efficiently.
  • Follow data‑centre, logistics, security and safety processes and enforce Amazon best practices.
  • Collaborate with logistics, networking and security teams to complete tasks.

Required profile

  • At least one year of experience in computer hardware or network troubleshooting and repair.
  • Physical ability to lift and rack equipment using lifting tools.
  • Valid driver’s licence and personal vehicle for site travel.
  • Bachelor’s degree in IT or a related discipline is preferred.
  • Passion for IT infrastructure and hardware.

Required skills

  • Hardware diagnostics and troubleshooting.
  • Operating‑system troubleshooting (Windows/Linux).
  • Network configuration troubleshooting.
  • Hardware replacement procedures.
  • Storage media (HDD/SSD) sanitisation.
  • Basic Linux knowledge.
  • Fundamental networking concepts.

What we offer

  • Six‑month trainee contract with coaching and periodic assessments.
  • Opportunity to interview for a full‑time position after the contract.
  • Exposure to Amazon’s massive data‑centre environment and career progression pathways.

Questions fréquentes

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Published 2 months ago

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Amazon Web Services (AWS)

Auckland