Customer Success Lead
Halter · Auckland
Job description
About the role
As the Customer Success Lead at Halter, you will own the end‑to‑end journey of new farmers adopting our cutting‑edge technology. You will guide them from first contact to confident, thriving users, helping shape the future of farming.
Key responsibilities
- Manage the full customer lifecycle, ensuring smooth onboarding and adoption.
- Provide guidance and support to new farmers as they integrate Halter’s technology into their operations.
- Act as the primary point of contact, addressing questions and removing barriers to success.
- Collect feedback from users to inform product improvements and future development.
Required profile
- Passionate about agriculture technology and helping users succeed.
- Strong communication and relationship‑building abilities.
- Self‑motivated and able to work independently on‑site.
Required skills
- No specific technical skills listed in the posting.
What we offer
- Unlimited annual leave.
- $1,000 growth fund and additional benefits.
- Full‑time, on‑site role in Auckland CBD.
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Published 4 weeks ago
Expires 1 month from now
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Halter
Auckland
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