This job is no longer available
This job expired on 21/09/2026. It no longer accepts applications.
Customer Specialist – Queenstown
ASB Bank · Queenstown
Job description
About the role
As a Customer Specialist at ASB’s Queenstown Advice Centre, you will assist customers with everyday banking needs and promote the use of digital and self‑service solutions.
Key responsibilities
- Build genuine relationships with customers and understand what matters most to them.
- Guide customers to the right solutions, confidently introducing digital tools.
- Work across multiple channels to keep the branch running smoothly.
- Take ownership of customer outcomes and follow through on commitments.
- Support customers in embracing digital banking.
Required profile
- Enjoy working with people and building strong relationships.
- Ask thoughtful questions to understand customer needs.
- Adapt quickly and stay open to learning new skills.
- Take ownership and deliver great outcomes.
- Comfortable supporting customers to use digital banking.
Required skills
What we offer
- Competitive salary.
- Staff banking benefits.
- Health, life and income protection insurance.
- Career development and internal growth opportunities.
- Supportive, inclusive team environment.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in New Zealand.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
ASB Bank
Queenstown
Related job offers
-
Graduate Trading Manager – AI, Data & Financial Markets (Queenstown)
Liger Trading NZ Queenstown -
Intermediate Accountant
Hunter Mcleod Queenstown -
Finance & Operations Administrator
High Performance Academy Ltd Queenstown -
Head of Capital Insights & Solutions
ANZ Banking Group Limited Auckland -
Associate – Corporate R&A (Institutional)
ANZ Banking Group Limited Auckland