Customer Service & Admin Clerk – Auckland Distribution Centre

About the role

This full‑time position supports the Auckland Distribution Centre of GPC Asia Pacific, one of the largest automotive aftermarket parts suppliers in the region. As the first point of contact for branches, drivers and customers, you will deliver professional service while handling a range of administrative duties.

Key responsibilities

• Oversee daily distribution of marketing materials, manage stock and report to the marketing team.
• Respond to customer queries via Teams, email, phone and in person; track issues across ACE, Myfreight and WAMAS.
• Perform general administration including email management, data entry, electronic filing and system updates; assist operations and senior management with ad‑hoc tasks.
• Act as the first point of contact for drivers, operate the boom gate, verify inductions and direct vehicles to dock doors.
• Maintain health and safety standards, report hazards and keep the work area tidy.
• Follow all company policies, including Code of Conduct, EEO and WHS.

Required profile

• Intermediate proficiency in Microsoft Excel and Word.
• Strong multi‑tasking ability and capacity to meet competing deadlines.
• Health & safety and security‑focused mindset.
• Excellent phone manner and direct customer interaction skills.
• Understanding of supply‑chain and distribution‑centre processes (desirable).

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• Recognition programmes and team incentives.
• Inclusive team environment with ongoing training and career development.
• Attractive team‑member pricing across GPC Asia Pacific businesses.
• Parental leave top‑up allowance and paid volunteer leave.
• Opportunity to join a progressive global company leading the automotive aftermarket.