Customer Service & Admin Assistant

About the role

Join our growing food company as a Customer Service & Admin Assistant. You will be the first point of contact for customers and provide essential administrative support to keep daily operations running smoothly.

Key responsibilities

• Handle inbound customer inquiries via phone and email, providing timely and accurate information.
• Process orders, manage order documentation and coordinate with the supply chain team.
• Maintain and update client records and databases.
• Assist with invoicing, billing and basic financial administration.
• Prepare and file routine correspondence, reports and internal documents.
• Ensure compliance with company policies and quality standards.

Required profile

• Strong communication skills and a customer‑focused attitude.
• Highly organized with the ability to multitask in a fast‑paced environment.
• Attention to detail and basic numeracy.
• High school diploma or equivalent; previous experience in customer service or administration is a plus.

Required skills

What we offer

• Supportive team environment.
• Flexible work arrangements.
• Competitive salary and benefits.
• Opportunities for growth within a dynamic food company.