Customer Advocacy Specialist (Complaints)
New Zealand Automobile Association · Auckland
Job description
About the role
Investigate customer complaints, uncover root causes, and deliver fair, customer‑focused resolutions that drive continuous improvement.
Key responsibilities
- Manage formal complaints across the AA’s products and services.
- Deliver fair, customer‑focused resolutions and drive continuous improvement.
What we offer
- Birthday and wellness leave.
- Insurance discounts.
- Free AA membership.
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Published 10 hours ago
Expires 1 month from now
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New Zealand Automobile Association
Auckland
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