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Business Support Officer – Fixed Term

Hamilton City Council · Hamilton

New
Junior 🇬🇧 English
databases process mapping

Job description

About the role

The Planning Guidance team is looking for an organised, customer‑focused Business Support Officer to provide essential administrative and financial support. Working closely with planners and external stakeholders, you will help ensure resource consent processes and statutory requirements are met accurately and on time.

Key responsibilities

  • Process and monitor Resource Consent applications, ensuring compliance with legislative timeframes.
  • Pre‑process publicly notified resource consent applications.
  • Provide financial support including invoicing, purchase orders and monthly accounts management.
  • Respond to internal and external enquiries, including Official Information requests.
  • Manage external consultation for publicly notified resource consent applications.
  • Process and monitor Land Information Memorandums (LIMs) in line with statutory requirements.
  • Prepare reports and assist with audits for government agencies.
  • Support the Planning Guidance team and wider business support function as needed.
  • Deliver professional, responsive, and customer‑focused service.
  • Contribute to change initiatives within the Planning Guidance Unit.

Required profile

  • Minimum 2 years’ experience in a similar business support or administration role.
  • Experience in a corporate or public‑sector environment.
  • Strong problem‑solving, communication and relationship‑building skills.
  • Ability to manage competing priorities, anticipate needs and meet deadlines.
  • Results‑focused attitude with a commitment to integrity and teamwork.

Required skills

  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Teams
  • Database usage
  • Process mapping

What we offer

  • Fixed‑term contract until 16 July 2027.
  • Salary circa $65,000 NZD per year, dependent on skills and experience.

Questions fréquentes

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Hamilton City Council

Hamilton