Business Development Manager

About the role

McKay is looking for an organised, proactive professional to support Regional Managers in identifying new business opportunities, preparing capability statements and proposals, and nurturing client relationships beyond the initial engagement. This role is focused on providing structure, insight and coordination rather than traditional sales or cold‑calling.

Key responsibilities

• Develop and maintain a structured Client Relationship Management (CRM) programme, coordinating relationship strategies for key clients.
• Partner with internal teams to create and execute tailored business development plans, balancing current revenue with future pipeline growth.
• Produce compelling capability statements, case studies and thought‑leadership content.
• Deliver market insights, benchmarks and trend analysis to support forward pipeline planning.
• Act as the HubSpot expert, driving adoption, providing training and ensuring data integrity.
• Track and report on client health, pipeline strength and business development performance, offering actionable insights to leadership.

Required profile

• Proven experience in relationship management or a similar support role.
• Strong stakeholder engagement and influencing skills across multiple teams.
• Comfortable working alongside operational teams in a coaching and enabling capacity.
• Data‑driven decision‑making and reporting mindset.
• Curious, research‑oriented and eager to identify new opportunities.

Required skills

• HubSpot (CRM system)

What we offer

• A culture that values innovation, collaboration and long‑term partnerships.
• The scale of a national organisation combined with the agility of a privately owned company.
• Visible impact and the chance to shape client relationship growth across New Zealand.