Business Development Manager

About the role

The Business Development Manager will drive growth by acquiring new clients, managing key accounts and expanding the footprint of Black Box Solutions' portfolio. You will work closely with the Solutions and Innovation team to deliver tailored proposals and maintain strong client relationships.

Key responsibilities

• Acquire new clients and respond to RFQs, RFIs and RFPs.
• Develop quotes and proposals in collaboration with internal teams.
• Manage selected key accounts and oversee contract renewals.
• Maintain an active account plan and run regular innovation and roadmap sessions with clients.
• Introduce additional Black Box products and services (CX/CCaaS, Digital Workplace/UCaaS, Enterprise Networking, Cyber Security).
• Pitch solutions, engage in presales activities and sell value to avoid discounting.
• Maintain accurate records in Salesforce and achieve quarterly revenue and gross margin targets.

Required profile

• 3+ years of sales experience with a proven record of exceeding quota.
• Strong commercial acumen and deep knowledge of CX/EX technologies and modern workplace solutions.
• Excellent interpersonal, presentation and negotiation skills.
• Ability to handle pressure, meet tight deadlines and multitask in a fast‑paced environment.
• Bachelor’s degree in business, marketing or IT preferred but not essential.

Required skills

• Salesforce