Broker Support

About the role

We are looking for a motivated Broker Support professional to join Aon’s team in Auckland. In this role you will provide high‑quality client service to our network of brokers across New Zealand, helping to build strong relationships and ensure smooth day‑to‑day operations.

Key responsibilities

• Act as the first point of contact for brokers, responding to enquiries and providing timely assistance.
• Maintain accurate client and broker records, ensuring data integrity.
• Coordinate with local and national teams to resolve issues and share best practices.
• Support the preparation of reports and documentation required for broker activities.
• Assist in the implementation of benefits and wellbeing initiatives for broker staff.

Required profile

• Demonstrated experience in client‑service or customer‑facing roles.
• Strong interpersonal skills with the ability to build and maintain relationships.
• Excellent communication, both written and verbal.
• Proactive attitude and willingness to learn within a collaborative environment.

Required skills

What we offer

• Opportunity to work with local and national teams and develop your career.
• Access to a range of benefits and wellbeing programmes.