Aquatics Supervisor

About the role

The Aquatics Supervisor will co‑lead the daily operations of Alexandra Pool, a busy community facility serving swimmers of all ages. Working alongside a second supervisor, you will be visible on the pool deck, making real‑time decisions that ensure safety, service quality and a welcoming environment.

Key responsibilities

• Lead day‑to‑day operations as part of a two‑supervisor team, sharing staffing, rostering and on‑shift decision‑making.
• Supervise, support and develop pool crew across all shifts, fostering a positive, high‑performance culture.
• Ensure compliance with PoolSafe standards and all health‑and‑safety regulations.
• Respond to incidents and emergencies calmly and effectively.
• Maintain water quality, cleanliness and overall facility presentation.
• Support swim school, aquatic programmes and wider CODC Aquatics initiatives.
• Deliver excellent customer service, handling enquiries and feedback professionally.
• Collaborate with the Aquatics Manager on performance reporting and future planning.

Required profile

• Current Pool Lifeguard Practising Certificate (PLPC) or ability to obtain one.
• Valid First Aid Certificate (Unit Standards 6400, 6401, 6402 or equivalent).
• Experience working in an aquatic or leisure facility.
• Strong leadership and communication abilities.
• Confidence in decision‑making and emergency response.
• Professional, supportive and calm under pressure.

Required skills

What we offer

• Flexible working arrangements.
• Dog‑friendly workplace.
• Active social club and learning & development opportunities.
• Supportive team culture and wellbeing programme.
• Additional leave entitlements.