Administrator – New Zealand Parole Board Support Services

About the role

This permanent position provides high‑level administrative support to the Operations and Leadership teams of the New Zealand Parole Board. You will work from our Wellington office, ensuring smooth day‑to‑day operations that enable the Board to fulfil its statutory responsibilities.

Key responsibilities

• Manage administrative policies, systems and processes.
• Handle incoming telephone and email enquiries from a wide range of stakeholders.
• Support victim communication and engagement activities.
• Process invoices and coordinate travel bookings.
• Maintain an up‑to‑date filing system, including archiving and retrieving documents.
• Perform a variety of general administration tasks as required.

Required profile

• Proven experience as an Administrator in a government or similar environment.
• Competent use of all Microsoft Office applications.
• Experience with administrative technology, travel‑booking and invoicing systems.
• Strong written and verbal communication skills.
• Excellent organisation, planning, time‑management and attention to detail.
• Ability to demonstrate empathy and cultural sensitivity, particularly towards Māori, Pasifika and other communities.

Required skills

• Microsoft Office