Administrator – Child Adolescent Mental Health Service

About the role

A permanent, full-time administrator position is open at the Wellington Child Adolescent Mental Health Service (CAMHS) and Te Roopu Kaitiaki (Youth AoD) team, based at Te Whare Tipu in Mt Victoria, Wellington. The role sits in the reception area and involves client and visitor interactions, with training provided to build the necessary skills. It is part of a team of five administrators supporting four mental health teams.

Key responsibilities

• Greet and welcome clients and visitors in person or by telephone and direct them appropriately
• Handle enquiries by phone and in person, generate and confirm doctor/clinician appointments, and process referrals
• Maintain a safe, clean and welcoming reception and waiting room
• Manage fleet vehicle maintenance and mandatory services, and help manage room bookings
• Sort and distribute daily mail and deliveries, and update calendars and appointment schedules
• Order office supplies, keep stock inventory, and carry out filing, photocopying and other admin tasks
• Access and update patient information systems and support the CAMHS and Te Roopu Kaitiaki teams

Required profile

• Friendly, approachable and able to make clients and visitors feel at ease; confidentiality, warmth and kindness are essential
• Previous office experience is desirable
• NZ driver's licence
• Ability to multitask, prioritise and meet deadlines in a busy environment

Required skills

• Microsoft Office suite (Outlook, Excel, Word)
• Strong typing and computer skills, including Winscribe
• Excellent customer service and communication skills

Applications are made through the online careers portal; applications are reviewed as they arrive.