Administrator – Care Home & Sales Support

About the role

We are seeking a detail‑oriented Administrator to join Rosewood Lifecare in North Linwood, Christchurch. The role supports the Care Home and Village Manager with daily operations, sales of village units and apartments, and general administration, helping to create a warm and professional environment for residents, families and staff.

Key responsibilities

• Welcome visitors and answer telephone enquiries.
• Assist prospective residents through the sales process and process related paperwork.
• Provide administrative support to the Care Home and Village Manager, including invoicing and on‑charging tasks.
• Support staff recruitment and onboarding activities.
• Maintain accurate records and ensure compliance with Nga Paerewa standards and the Treaty of Waitangi.

Required profile

• Previous administration experience in a fast‑paced environment.
• Proven sales track record, preferably in property, lifestyle villages or customer‑facing roles.
• Strong verbal and written communication skills.
• Ability to build positive relationships with residents, staff, visitors and external stakeholders.
• Self‑motivated, able to work both independently and as part of a team.

Required skills

• High‑level computer literacy and quick learning of new systems.
• Experience with invoicing and on‑charging processes (or willingness to learn).

What we offer

• Competitive pay scale based on skills and experience.
• Professional development and advancement opportunities.
• Supportive and collaborative work environment.
• Chance to make a meaningful difference in the lives of aged‑care residents.