Administration Services Team Leader

About the role

We are seeking an experienced Administration Services Team Leader to guide our administration team and provide high‑level support to the General Manager and Management Team. In this role you will help coordinate organisational priorities, support effective decision‑making and ensure key projects, meetings and administrative processes stay on track.

Key responsibilities

• Lead and develop the administration services team.
• Support the General Manager and Management Team, coordinating information and actions to support effective decision‑making.
• Monitor progress on key initiatives and ensure actions are followed through.
• Leverage technology and business systems to improve administrative processes and service consistency.
• Identify opportunities to improve systems, processes, and organisational capability.
• Build trusted relationships across managers, staff, residents and whānau.

Required profile

• Proven experience leading and developing people in an administrative or business support environment.
• Experience in healthcare, disability or community services (preferred).
• Highly organised with sound judgement.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to prioritise in a dynamic environment.

Required skills

• Proficient with Microsoft 365 and modern business systems.

What we offer

• Supportive team environment where contributions are valued.
• Varied role with meaningful connections to residents, families and staff.
• Opportunities for continuous learning and improvement of administration services.
• Inclusive workplace committed to respect and quality care.