Accounts Receivable Site Representative

About the role

We are seeking an experienced Accounts Receivable Specialist to lead AR operations for our New Zealand market. As the local point of contact for the regional Centre of Excellence AR team, you will manage day‑to‑day AR activities, handle escalations, and ensure local requirements are met.

Key responsibilities

• Manage the relationship with the COE AR team and resolve issues promptly.
• Partner with Sales, Customer Service and Finance to address AR queries.
• Review AR ageing, overdue balances and drive credit control actions.
• Oversee customer account reconciliations and follow up on reconciling items.
• Process customer rebates, credits and adjustments accurately.
• Prepare and review AR balance‑sheet reconciliations and provide commentary on unusual balances.
• Ensure compliance with internal controls, policies and audit requirements.
• Identify process improvement opportunities and support system or policy changes.

Required profile

• Strong experience in Accounts Receivable or Credit Control.
• Background in FMCG or a fast‑paced commercial environment is a plus.
• Familiarity with shared service or outsourced finance models is advantageous.
• Excellent communication skills and confidence working across the business.
• Proactive, organised and solutions‑focused mindset.
• Valid unrestricted work visa for New Zealand.

Required skills

• Excel
• SAP

What we offer

• Competitive salary and discretionary bonus opportunity.
• Chance to work with a global coffee leader and contribute to cash‑flow and working‑capital improvements.