Product Performance Manager – Pacific Products

About the role

As a Product Performance Manager in our Pacific Products team, you'll play a key role in supporting the performance, governance and ongoing evolution of ANZ's Pacific product portfolio. You'll help ensure our products are well‑governed, perform effectively and deliver good customer outcomes across eight Pacific markets.

Key responsibilities

• Lead and continuously improve the Pacific Exception Reporting framework to ensure propositions deliver as promised, including frontline capability uplift.
• Deliver reporting, analysis and insights that support product decisions, customer outcomes and business performance.
• Partner with internal teams across Product, Channels, Risk, Compliance, Operations, Legal and Technology to manage risks, issues and controls under ANZ’s risk framework.
• Support product growth and retention activities such as product reviews, pricing reviews, risk reviews, collateral management, process improvements, and product proposition enhancements.

Required profile

• Experience in portfolio management, product management, governance, risk management or business performance roles.
• Strong analytical and problem‑solving skills with the ability to turn complex information into practical insights.
• Experience building trusted relationships and working with a wide range of stakeholders to achieve shared outcomes.

Required skills

• Advanced Excel proficiency.
• Experience with Tableau.
• Knowledge of SQL.
• Familiarity with SAS or similar analytical tools.