Key Account Manager - Foodstuffs South Island

About the role

As the Key Account Manager for Foodstuffs South Island, you will own the delivery of the Foodstuffs South Island account, developing and executing account plans and driving strong commercial outcomes across the New World, Pak'nSave and Four‑Square South Island banners. Reporting to the National Sales Manager – Grocery, you will lead head‑office relationships and work cross‑functionally to deliver profitable growth.

Key responsibilities

• Deliver volume, value, profit, trade spend and market share targets across Foodstuffs South Island.
• Develop and execute the account plan aligned to the national Grocery strategy.
• Lead day‑to‑day customer relationships and build strong partnerships with key stakeholders.
• Drive excellence in new product development (NPD) and promotional execution.
• Implement agreed trading terms and identify performance optimisation opportunities.
• Develop and deliver the promotional calendar using analysis and insights.
• Collaborate with the South Island field team to ensure clear communication and execution in store.
• Work cross‑functionally with Category, Supply Chain and Finance to align customer outcomes.
• Provide clear performance reporting and actionable insights.
• Ensure alignment between account plans and S&OP processes for accurate forecasting.
• Lead, coach and develop a Key Account Executive.

Required profile

• Ownership of the Foodstuffs South Island account delivery.
• Leadership of head‑office relationships and cross‑functional collaboration.
• Ability to develop and execute strategic account plans.
• Experience in managing promotional calendars and driving NPD execution.
• Capability to coach and develop junior team members.

Required skills

What we offer

• Free health, life, and income protection insurance.
• 5% employer KiwiSaver contribution.
• Monthly allowance of beer, cider, RTDs, or alcohol‑free beverages.
• Generous employee discount at Star Hospitality venues.
• Enjoyment of Life leave – an extra paid day each year.
• Generous parental leave provisions.
• Free confidential counselling.
• Digital wills, feminine hygiene products, retail discounts.
• Commitment to Fair Pay through Mind the Gap and the Pacific Pay Gap Inquiry.