Studio Administration & Operations Coordinator

About the role

This part‑time position supports the day‑to‑day operations of a fast‑paced photography studio in Hamilton. You will handle administration, client care, studio coordination, marketing support, file handling and the behind‑the‑scenes processes that keep the business running smoothly, with occasional overflow editing duties.

Key responsibilities

• Manage client communications, enquiries, bookings and follow‑ups.
• Keep the studio space client‑ready and support overall studio operations.
• Maintain CRM systems, workflows and general administrative tasks.
• Assist with invoicing, Xero reconciliation and other financial administration.
• Organise galleries, file workflows and client deliveries.
• Follow up leads and support conversion workflows.
• Support social media content creation, community engagement and marketing activities.
• Assist with print ordering and client product sales.
• Improve reporting, documentation, systems and workflows.
• Support review, referral and client experience processes.
• Help strengthen internal processes, team systems and studio standards as the business grows.

Required profile

• Strong administration experience.
• Highly organised with excellent attention to detail.
• Confident communicator with strong people skills.
• Ability to multitask and solve problems independently.
• Comfortable in a fast‑moving creative environment.
• Proficient with technology, systems and social media platforms.
• Experience in marketing, photography studios or creative businesses is a plus.
• Experience with Xero or bookkeeping is preferred.
• Interest or experience in photo editing is a bonus.

Required skills

• Xero bookkeeping software
• CRM systems
• Social media platforms