Senior Support Officer

About the role

The Senior Support Officer will be based in Hamilton and will provide comprehensive administrative, financial and data management support to the organisation. Reporting to the Business Support Manager, the role ensures smooth day‑to‑day operations and contributes to the delivery of high‑quality outcomes for students across Aotearoa.

Key responsibilities

• Manage correspondence, payroll processing and financial administration.
• Oversee data management, document production, digital storage and SharePoint sites.
• Coordinate corporate services, scheduling and fleet vehicle logistics, including vehicle allocation and maintenance.
• Prepare reports and analyse data using Microsoft applications.
• Support teams across Waikato with ad‑hoc operational tasks.

Required profile

• Professional presentation and strong organisational capabilities.
• Financial literacy and ability to handle competing priorities.
• Detail‑oriented, adaptable and calm under pressure.
• Excellent relationship‑building skills with internal customers.
• Commitment to supporting the education sector’s objectives.

Required skills

• Proficiency with Microsoft Office suite (Excel, Word, PowerPoint).
• Experience creating and managing SharePoint sites.

What we offer

• Permanent contract with a salary range of $60,879 – $66,887 per year.
• KiwiSaver contribution.
• Opportunity to impact the education system in New Zealand.