Support Worker - Mainstream Community Support

About the role

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose organisation providing community-based mental health, addiction, residential, respite, housing and social services. It is hiring a Support Worker for its Mainstream Community Support service in Manukau, working alongside people and whānau to strengthen daily living skills, wellbeing and community participation through person-centred, culturally safe support. There is one full-time fixed-term role (40 hours per week) until 6 August 2027 and one part-time permanent role (20 hours per week); both are weekdays only, with flexible hours between 7:00am and 7:00pm.

Key responsibilities

• Support people to achieve goals aligned with their support plans.
• Build trusting relationships with people and whānau accessing the service.
• Assist with daily living skills and community participation activities.
• Monitor wellbeing and report concerns, incidents or risks appropriately.
• Maintain accurate records and use client management systems effectively.
• Work with colleagues and community partners to provide coordinated support.

Required profile

• New Zealand Certificate in Health and Wellbeing Level 4, or equivalent, or commitment to achieve it within the required timeframe.
• Two or more years' relevant experience in mental health, addiction, disability, community or social services settings.
• Experience working with Pasifika and Māori communities.
• First Aid certification including CPR, or willingness to complete it.
• A full, clean New Zealand driver's licence.

Required skills

• Strong written and verbal communication skills.
• Basic computer literacy, including email and client management systems.

What we offer

• Pay of $25.67 to $30.52 per hour.
• Wellbeing support including counselling, budgeting advice, coaching and mental health workshops.
• Staff discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness and more.
• Wellbeing leave, cultural leave and study leave where applicable.
• Ongoing training and development, and a supportive team grounded in Te Tiriti o Waitangi.