Service Administrator - Whānau Care Services

About the role

Health New Zealand is looking for a Service Administrator (Kaiwhakarite) to join its Whānau Care Services team across the Capital, Coast and Hutt Valley district. The role provides administrative, systems, reporting and coordination support to the team and manages the Te Peehi Parata Whānau Whare service. It is a permanent, full-time position of 40 hours a week, Monday to Friday, 8am to 4.30pm.

Key responsibilities

• Provide administrative, systems, reporting and coordination support to the Whānau Care Services team
• Manage the Te Peehi Parata Whānau Whare service
• Maintain, monitor and navigate organisational systems, reporting platforms and service data requirements
• Support the General Manager and team members in delivering a safe, high-quality service in line with best practice and service specifications

Required profile

• Organised, diligent and detail-oriented, able to prioritise multiple responsibilities in a busy environment
• Confident dealing with staff at all levels and able to work both independently and as part of a team
• Cultural and professional knowledge and experience in a people-facing admin role
• Experience supporting meetings, including producing supporting documentation
• Experience dealing with stakeholders, customers and staff in a sensitive environment
• Excellent verbal and written communication skills and well-developed time management skills
• Ability to develop effective working relationships; Te Reo Māori is desired but not required

Required skills

• Competence with the Microsoft suite and ability to quickly learn new applications and systems
• Strong attention to detail and excellent numerical skills

The salary band is $73,476 - $81,164 depending on experience. Applications are made through the online careers portal; applications are reviewed as received and the closing date is not fixed.