Sales and Service Manager – Retail

About the role

We are looking for a dynamic Sales and Service Manager to lead our retail team in Nelson. The role combines responsibility for driving sales performance while ensuring a high standard of customer service across the store. The position is based on‑site at our Nelson Central location and offers a full‑time schedule within a supportive retail environment.

Key responsibilities

• Lead and motivate the sales and service team to achieve store targets.
• Oversee daily store operations, ensuring smooth service delivery.
• Maintain strong relationships with customers, addressing enquiries and issues promptly.

Required profile

• Passionate about delivering excellent customer service.
• Proven people management experience.
• Ability to lead by example and inspire team members.

Required skills

What we offer

• Generous staff discounts.
• Ongoing training and development opportunities.
• Supportive team culture with clear pathways for career progression.
• You will join a collaborative team that values growth and recognizes achievements.