Residential Support Worker

About the role

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose organisation providing community-based mental health, addiction, residential, respite, housing and social services. It is hiring a Support Worker for its Earnshaw service in Woodhill, Whangarei, a Level 3 residential mental health supported accommodation service focused on recovery and independent living. The role is 32 hours per week on a rotating roster Monday to Sunday, with shifts of 7:30am-4:00pm, 3:30pm-12:00am and 11:30pm-8:00am (wakeover).

Key responsibilities

• Support people to achieve goals set out in their individual recovery plans.
• Build positive relationships that promote wellbeing, dignity and independence.
• Assist with daily living skills and participation in community activities.
• Maintain accurate documentation and share relevant information clearly.
• Monitor wellbeing and respond appropriately to concerns, incidents or risks.
• Work collaboratively with colleagues to give consistent support.

Required profile

• New Zealand Certificate in Health and Wellbeing Level 4, or equivalent.
• Experience supporting people in mental health, disability, community or social services settings.
• Compassionate, reliable and committed to culturally safe, person-centred support.
• Full, clean New Zealand driver's licence.
• Ability to work a rotating roster including wakeover shifts.

Required skills

• Strong communication and relationship-building skills.
• First Aid certification including CPR, or willingness to obtain it.
• Basic computer literacy, including email and client management systems.

What we offer

• Pay of $25.67 to $30.52 per hour.
• Wellbeing support such as counselling, budgeting advice, coaching and mental health workshops.
• Staff discounts with Southern Cross Health, PB Tech, Harvey Norman and Anytime Fitness.
• Wellbeing leave, cultural leave and study leave where applicable.
• Ongoing training and development, and a supportive team grounded in Te Tiriti o Waitangi.