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14 years of experience

Skills

Expert in coffee preparation and beverage service Cocktail and Cocktail Preparations Time management Attention to detail and quality control Strong communication and teamwork Beverage presentation and garnishing Inventory management and Stock control

Experience

Bartender/Barista

Innowave Ventures Ltd/ DSTRKT 24 Restaurant and Bar

2025-12 - ui.present

- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, mocktails, coffee, tea, juices, and soft drinks. - Take customer orders accurately and provide friendly, professional service. - Prepare espresso-based drinks such as cappuccino, latte, espresso, and Americano. - Mix and garnish cocktails according to recipes and customer preferences. - Maintain cleanliness and hygiene of the bar, coffee station, equipment, and work areas. - Operate and maintain coffee machines, blenders, shakers, and other beverage equipment. - Monitor stock levels and assist with ordering and receiving beverages and bar supplies. - Handle cash and card payments accurately and maintain proper records. - Follow food safety, responsible alcohol service, and workplace health and safety standards. - Build good relationships with customers and respond professionally to their requests and concerns. - Work efficiently as part of a team during busy shifts. - Assist with opening and closing duties, including cleaning, restocking, and securing the bar.

Bartender /Barista

Lock & Key Restaurant and Cocktail Bar

2024-08 - 2025-12

- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, mocktails, coffee, tea, juices, and soft drinks. - Take customer orders accurately and provide friendly, professional service. - Prepare espresso-based drinks such as cappuccino, latte, espresso, and Americano. - Mix and garnish cocktails according to recipes and customer preferences. - Maintain cleanliness and hygiene of the bar, coffee station, equipment, and work areas. - Operate and maintain coffee machines, blenders, shakers, and other beverage equipment. - Monitor stock levels and assist with ordering and receiving beverages and bar supplies. - Handle cash and card payments accurately and maintain proper records. - Follow food safety, responsible alcohol service, and workplace health and safety standards. - Build good relationships with customers and respond professionally to their requests and concerns. - Work efficiently as part of a team during busy shifts. - Assist with opening and closing duties, including cleaning, restocking, and securing the bar.

Bartender

Max Lounge SMC

2018-10 - 2022-03

- Preparing and serving alcoholic and non-alcoholic drinks according to recipes and customer requests. - Checking identification and following legal age requirements and alcohol-service laws. - Providing friendly, professional customer service and taking drink or food orders accurately. - Handling cash, card payments, bills, and POS transactions. - Keeping the bar, equipment, glassware, and work areas clean and organized. - Restocking liquor, beer, wine, mixers, garnishes, ice, and other supplies. - Monitoring guests for excessive alcohol consumption and refusing service when necessary. - Maintaining proper hygiene and food-safety standards. - Keeping track of inventory and reporting shortages, waste, or damaged items. - Working efficiently with servers, kitchen staff, and other bartenders during busy periods. - Opening and closing the bar, including setup, cleaning, stock checks, and cash reconciliation. - Creating a welcoming atmosphere and handling customer concerns professionally.

Guest Service Expert - Waiter

Zone 7 Bar and Grill, Mbuya

2015-04 - 2017-02

- Welcoming guests warmly and providing professional customer service. - Assisting guests with their requests, questions, and needs. - Taking and accurately processing guest orders. - Ensuring guests receive prompt, friendly, and high-quality service. - Handling guest complaints and resolving issues professionally. - Maintaining a clean, organized, and welcoming environment. - Providing information about menus, beverages, facilities, and services. - Building positive relationships with guests and encouraging repeat visits. - Coordinating with the bar, kitchen, reception, and other departments. - Following company standards for hygiene, safety, and guest satisfaction. - Monitoring guest feedback and reporting concerns to management. - Going the extra mile to create a memorable guest experience.

Languages

English

intermediate

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Last updated: 1 hour ago