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Skills
Experience
Leading specialist in payment systems
Unicredit Bank d.d.
2008-01 -
Responsible for the overall improvement of the organisational part of the payment system and the implementation of all pilot projects within the service domain. Leads a team of specialists, provides training to junior colleagues and transfers knowledge across the department. Proposes procedural changes to enhance efficiency and ensures compliance with regulatory requirements. Utilises advanced banking applications and analytical tools to monitor system performance and drive continuous improvement.
Senior specialist in accounting and account administration
Unicredit Bank d.d.
2023-01 - 2024-12
Managed bank fixed assets, overseeing all related activities from acquisition to disposal. Produced complex reports on fixed assets and monitored transit accounts, ensuring accurate reconciliation of VAT on incoming and outgoing invoices. Prepared P3 forms for regulatory bodies and coordinated the closing of client accounts for both legal entities and individuals. Utilised MS Office and specialised banking software to streamline reporting processes.
Senior Credit Administration Specialist
Unicredit Bank d.d.
2022-01 - 2023-12
Monitored all payments related to corporate loans, ensuring timely processing and compliance with credit policies. Conducted detailed credit analyses and coordinated with loan officers to resolve payment discrepancies. Implemented improvements in credit administration workflows, reducing processing time by 15%.
Senior payment systems specialist
Unicredit Bank d.d.
2021-01 - 2022-12
Improved work processes of the organisational part of the payment system and led the implementation of pilot projects. Provided mentorship to junior staff and delivered training sessions on service domain procedures. Developed proposals for procedural changes that increased operational efficiency.
Senior payment transaction officer
Unicredit Bank d.d.
2008-01 - 2021-12
Operated within the SWIFT service handling inflows and outflows of funds, ensuring accurate and secure transactions. Maintained extensive knowledge of banking applications and continuously improved their operation. Produced detailed service domain reports and corresponded with external clients. Monitored legal regulations affecting payment operations and contributed to internal payment transaction services.
Cosmetics sales promoter
Pre-Line, Sarajevo
2007-01 - 2008-12
Directly sold a full range of cosmetics in pharmacies across the region, creating and executing a comprehensive sales plan. Promoted seasonal products and achieved sales targets through effective client engagement. Produced regular sales reports to track performance and adjust strategies.
Marketing service representative
Dnevni list Mostar
2005-01 - 2006-12
Sold advertising space in the newspaper and collaborated with a team of graphic designers to develop conceptual solutions for advertisers. Managed client relationships and negotiated contracts, contributing to increased ad revenue. Coordinated campaign execution and prepared performance reports.
Liaison officer
ARC Mostar (humanitarian organization)
2000-01 - 2003-12
Handled correspondence for an office of 10 employees in both local language and English. Prepared donation offers with a financial advisor based on statistical analysis and managed field projects. Maintained the organization’s database and coordinated logistical aspects of humanitarian initiatives.
Field interpreter (simultaneous interpretation)
OSCE Mostar
2000-01 - 2001-12
Provided simultaneous interpretation for OSCE field missions, facilitating communication between international staff and local stakeholders. Ensured accurate translation of technical and diplomatic content under tight time constraints.
Education
Bachelor of Business Economic Management, Visoka škola Logos Mostar
Languages
English
fluent
Last updated: 2 hours ago