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Skills
Experience
Internship
J&K Bank
2026-02 - 2026-04
Assisted with day‑to‑day banking and administrative activities, handling basic customer queries and service requirements. Developed strong communication, customer‑handling and problem‑solving skills while maintaining accuracy of customer information and documentation. Collaborated effectively with staff, gaining exposure to professional banking environment.
Customer Feedback & Service Analysis Project
2026-04 - 2026-04
Analyzed customer feedback to identify common issues and service requirements. Organized and processed data using MS Excel, preparing simple reports that highlighted trends and suggested improvements. Enhanced data analysis, problem‑solving and customer‑focused communication abilities through a 10‑day intensive project.
Education
BCA, Cluster University, Srinagar (2023‑present)
Languages
English
fluent
Hindi
fluent
Last updated: 5 hours ago