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Skills
Experience
Customer Support
WOLT
2024-11 - 2025-07
Provided immediate intervention and resolved operational issues within the order supply chain, ensuring seamless delivery. Facilitated three‑way communication between customers, couriers, and merchants in English and Greek, handling high‑volume requests via chat and phone. Managed multiple support tickets simultaneously while maintaining speed and accuracy. Collaborated with team members to resolve complex escalations and uphold premium service quality during peak hours.
Trainee Accountant
Hellenic Dairies SA
2022-09 - 2022-12
Managed high‑volume data entry and accounting records within the SAP ERP system with a high degree of accuracy. Leveraged Microsoft Excel for complex accounting calculations, data reconciliation, and financial record‑keeping. Audited and verified historical accounting entries to ensure compliance and error‑free financial reporting. Organized and reviewed multi‑year financial data to maintain consistency and reliability of the company ledger.
Languages
Greek
native
English
advanced
Last updated: 3 hours ago