Unlock this candidate profile
Sign up free as a recruiter to view the full CV, contact info and reach out to this candidate.
Skills
Experience
Energy Intern
Agence Française de Développement
2026-05 -
Conducted an inventory of past energy projects and performed detailed analysis of Mauritian laws and local regulations. Evaluated government PSIP initiatives covering water, energy, coastal erosion, waste management and circular economy. Produced reports that identified potential renewable energy and energy‑efficiency projects for the Mauritius Energy Review. Utilised QGIS for spatial analysis and compiled data for stakeholder consultations.
Customer Advisor (Bilingual)
Webhelp (Concentrix)
2022-12 - 2023-11
Provided English‑French support for a French airline client, handling passenger inquiries, ticket changes and complaint resolution. Improved customer satisfaction scores by applying structured problem‑solving and effective communication. Utilised CRM tools and Microsoft Office 365 to track interactions and generate performance metrics. Collaborated with a multicultural team of 15 agents to meet service level agreements.
Laboratory Intern
Centre National de Recherches Industrielles et Technologiques (CNRIT)
2020-03 - 2020-12
Supported a research internship for the final‑year dissertation of a Professional Bachelor’s in Petroleum Engineering. Performed thermodynamic analysis of Rankine cycles, bathymetric mapping with QGIS, and data processing using Matlab and Python. Contributed to a study on Ocean Thermal Energy Conversion (OTEC) for the Indian Ocean, delivering a technical report that outlined feasibility and design recommendations.
Education
Master’s degree in Energy Efficiency and Sustainable Development (joint program with Université des Mascareignes & Université de Limoges)
Languages
Francais
fluent
English
fluent
Last updated: 7 hours ago