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Skills
Experience
Executive Call Center (Command & Support Center)
EFSIM Facilities Management
2025-12 - 2026-02
Managed ticket issuance for on‑site project administration via the facilities management web portal. Handled helpline, toll‑free and business line queries, coordinating with relevant departments to resolve internal and client issues. Trained new team members to improve departmental performance and business management. Collaborated with an international IT team to generate internal logging tickets. Completed POSH, Work Ethics and HSEQ HERO trainings.
Executive Assistant (Freelance)
Alsharq Logistics Company
2025-08 - 2025-11
Provided part‑time support for Amazon and Keeta third‑party logistics operations. Trained drivers to boost productivity and performance. Coordinated cross‑functional teams to meet operational targets and improve service delivery.
Key Accounts Manager
Leopards Courier Pvt Ltd
2022-03 - 2025-05
Led logistics services for over 20 major corporate clients including Toyota, Yamaha and Atco Laboratories. Managed sales campaigns, client billing, performance analytics and negotiated strategic contracts and pricing. Increased portfolio revenue from Rs 110 million to Rs 140 million through enhanced customer engagement and upselling.
Investment Advisor
HBL Asset Management Ltd
2019-05 - 2021-03
Advised high‑net‑worth clients on stock funds, fixed‑income funds, asset allocation and government securities. Delivered tax advisory services and managed a total portfolio of equity and fixed‑income assets valued at Rs 570 million. Utilized strong consulting, interpersonal and time‑management skills to meet client objectives.
Executive Officer
Al‑Falah Investments Ltd
2018-10 - 2019-04
Guided clients on wealth planning and mutual fund investments, building enduring relationships through tailored financial strategies. Demonstrated problem‑solving, attention to detail and organizational skills in a fast‑paced environment.
Business Development Executive
K&S Machinery
2014-03 - 2016-03
Coordinated international business activities in the machinery sector, managing equipment imports/exports and vendor communications. Developed online marketing strategies that increased market presence and supported business growth.
Education
MBA, Finance and Investment (University of Karachi) ; BBA, Business Administration (Iqra University)
Languages
English
fluent
Arabic
intermediate
Last updated: 2 days ago