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3 years of experience

Skills

RESTful APIs SQL MS SQL Server MongoDB Manual Testing Integration Testing Smoke Testing Regression Testing End-to-End Testing Debugging Troubleshooting Python Automation Testing Application Support Technical Support

Experience

Application Support Engineer

OTSI

2019-09 - 2023-02

Implemented RESTful web services to meet client requirements and created SQL queries to support application deployments and workflow improvements. Provided technical support for vehicle registration, driving licence, and learner's licence modules, guiding end users through issue resolution. Assisted development teams by writing efficient SQL code for database object manipulation and performed manual testing including integration, smoke, regression, and end‑to‑end tests. Contributed to the addition of three new features—high security registration plate, payment status, and vehicle challan status—by testing and validating their implementation. Collaborated with the RTA support team to deliver a user‑friendly online portal that reduced processing time for citizens and officials.

Education

B.Tech, NRI Institute of Technology, 62%

Languages

en

te

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Last updated: 3 weeks ago