Whānau Support Facilitator

About the role

NZCL supports people with disabilities in New Zealand and their whānau, and is committed to delivering its services to Māori in a way that respects Māori values and Te Tiriti o Waitangi. As Whānau Support Facilitator you provide support so that people with disabilities can live independent lives, building strong relationships with them and their support networks and co-creating plans for the outcomes they want. You will lead a team of Support Workers to deliver results against those plans.

Key responsibilities

• Apply the Enabling Good Lives philosophy and principles to the services you lead
• Build and maintain an engaged, cohesive and high-performing team across the services you lead
• Meet with the person supported and their whānau to understand their life, ambitions and expectations of support
• Negotiate the details of the support plan (who, what, where, how and why) while balancing organisational constraints with the person's needs
• Ensure robust service agreements that balance people's goals and needs with organisational risk
• Work with the Service Centre so that rostering requirements and capabilities match each person's needs

Required profile

• Proven experience in disability, mental health or education, with a good understanding of the sector
• Leadership experience and a passion for developing the skills of others
• Ability to work with people with intellectual disability, ASD and FASD, ideally with practical experience with people whose behaviour challenges others
• Understanding of the Enabling Good Lives principles
• Full, clean NZ driver's licence

Required skills

• Strong written communication skills, adaptable to different stakeholders
• Time management and administrative abilities
• Rostering and/or budget management experience is an advantage

The application closes on 20 November 2026 at 5pm, and only shortlisted candidates will be invited to interview.