Community Support Worker

About the role

Ka Puta Ka Ora Emerge Aotearoa is a for-purpose organisation providing community-based mental health, addiction, residential and respite, housing and social services. It is hiring a permanent full-time Support Worker for its Community Support Service in Whangarei, working Monday to Friday. The flexible, mobile role supports people experiencing mental health challenges, brain and spinal injuries and maternal mental health needs, helping them build independence and reach goals that matter to them.

Key responsibilities

• Work alongside people and whānau to achieve their identified goals and aspirations
• Provide community-based support aligned with individual support and safety plans
• Build connections with community services, health providers and support networks
• Support daily living skills, wellbeing and participation in community life
• Maintain accurate records and contribute to support planning and reviews
• Collaborate with colleagues and external partners to provide coordinated support

Required profile

• New Zealand Certificate in Health and Wellbeing Level 4, or equivalent, or commitment to achieve it within the required timeframe
• At least 2 years' experience in mental health, disability or social services
• Familiarity with Whangarei's mental health services, community agencies and support networks
• Experience working effectively with Māori, Pasifika and diverse communities
• First Aid certification including CPR, or willingness to complete it
• Full, clean New Zealand driver licence

Required skills

• Strong written and verbal communication skills
• Basic computer literacy
• A strengths-based, culturally safe approach to supporting wellbeing and independence

What we offer

• Pay of $25.67 to $30.52 per hour
• Wellbeing support including counselling, budgeting advice, coaching and mental health workshops
• Staff discounts with Southern Cross Health, PB Tech, Harvey Norman, Anytime Fitness and more
• Wellbeing leave, cultural leave and study leave where applicable
• Ongoing training and development
• Supportive teams grounded in Te Tiriti o Waitangi